FOR IMMEDIATE RELEASE:

JiYoung Kim
Vettro
917.279.9342
jkim@vettro.com

VETTRO PARTNERS AND CUSTOMERS IN THE SPOTLIGHT AT FIELD SERVICE 2007

Carilion Clinic and Mac-Gray Named Awards Finalists for Innovative Mobile Initiatives

 

LAS VEGAS - April 23, 2007 - Vettro (www.vettro.com), the global leader in mobile on-demand business applications, today announced four of the company's customers will be represented at the upcoming Field Service 2007 conference ( www.wbresearch.com/fieldserviceusa ) as speakers and finalists for this year's Service Awards . Held at the JW Marriott in Las Vegas from April 23rd-26th, t he conference hosts leaders of the service industry who are responsible for improving the service organization's profitability and customer satisfaction.

Vettro executives, along with representatives from Cytyc Corporation and Hitachi Data Systems as well as partners Research in Motion and Sprint® will be on hand to discuss the latest developments in mobile field service and present best practices for various industries. Additionally, Vettro customers have been nominated for the Field Service 2007 Awards . Carilion Clinic, a leading private regional health system in western Virginia , is a finalist for the "Best Service and Support Strategy Implemented" category and Mac-Gray, the nation's premier provider of laundry facilities management services, is a finalist for both the "Most Innovative Approach to Service Delivery" and "Service Leader of the Year" categories.

"Enterprises from different industries are coming to the same conclusion - mobile enterprise computing plays a strategic role in making service a competitive differentiator," said Joe Rymsza, president and CEO of Vettro. "Mobile field service is a movement that is impacting every aspect of the service organization: the leaders that implement it and realize the ROI, the workers who benefit from using the applications in the field, and the customers who receive higher quality service."

Vettro created the industry's first multi-tenant, mobile mashups application architecture designed to help companies maximize business contributions of the field workforce. Vettro delivers and customizes all the functionality and tools required by mobile workers in Service & Repair, Sales & CRM, IT service management, Pickup & Delivery, and Facilities Management.

 

Featured Sessions

Vettro and its partners and customers are joining Field Service 2007's distinguished guest speakers to present to more than 300 service industry executives attending the conference. These sessions are:

  • Mobility For Field Services -- When And How Should You Jump In ?
    Wednesday, 4/25 @ 8:15 a.m. PT

    Pat Smith, Vice President Product Marketing, Vettro
    When's the right time to start deploying mobile solutions to your field service team? And what's the right "starter" project? This session addresses both.
  • Immediate Benefits of Evolving Workforce Management Processes into Mobile Solutions
    Thursday, 4/26 @ 8:55 a.m. PT

    Peter Keller, Senior Marketing Manager, Research In Motion
    Dennis Pappas, Director of International Customer Support, Cytyc Corporation

    Gain valuable field service automation insight from Research In Motion and Cytyc, a leading medical device manufacturer.
  • Hitachi Data Systems
    Thursday, 4/26 @ 10:55 a.m. PT

    Randy Rothrock, Operations Director, Hitachi Data Systems

    Address the challenges of outgrowing your paper-based solution. You'll be surprised to realize how big change can happen with a relatively contained investment of resources.
  • Panel Discussion: Effectively Managing a Mobile Workforce
    Thursday, 4/26 @ 11:35 a.m. PT

    Matt Finkelstein, VP of Product Management, Vettro
    Christopher Pitts, Director, Industry Business Solutions, Sprint
    Bryan Wright, Manager National Service Department, A.O. Smith Water Products Company
    Mike Corbin, Director Field Service and Customer Satisfaction, Beckman Coulter

    With most technology, there are obstacles to overcome when attempting to forecast possible pitfalls. With increased workforce mobility, the human aspect of managing a field force is increasingly challenging. This panel shows that optimizing your mobile workforce does not need to be a double-edged sword.

 

About Vettro
Vettro is the preferred mobile application provider of Global 2000 businesses. Geared to the execution-oriented needs of today's mobile worker, the award winning Vettro 360 suite of applications make it easy for workers to do a better job faster, wherever they are. Backed by premier carrier, device, and Independent Software Vendor partners, Vettro 's suite of mobile applications helps field service, IT helpdesk, pickup and delivery, and sales workers stay productive at close to 300 leading enterprises including Bell Mobility, Carillion, Carey Limousines, Cigna, Clemson University, Cytyc, General Electric, Honeywell, Mac-Gray, Merrill Lynch, SuperShuttle, and YRC Worldwide. For more information, visit http://www.vettro.com .

 

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