FOR IMMEDIATE RELEASE:

Vettro Media:
JiYoung Kim
jkim@vettro.com
917.279.9342

Vettro Unveils Mobile IT Service Management Application at Column Technologies' Borgata Event

NEW YORK, April 23, 2007 - Vettro (www.vettro.com), the global leader in mobile on-demand business applications, today announced it will offer a first look at the new Vettro 360 ITSM optimized for BMC Software's Remedy IT Service Management (ITSM) users at Column Technologies' Fourth Annual Borgata Event. Featuring BMC Software, the event will be held at the Borgata Hotel Casino and Spa in Atlantic City, New Jersey from April 24 - 26, 2007. Column Technologies (www.columnit.com) is a premier BMC Software Elite Solution Partner and a Vettro consulting partner.

To mark the launch of Vettro 360 ITSM for BMC Remedy, Vettro is offering a free test drive of the packaged solution for Borgata Event attendees and Column IT customers interested in experiencing an in-depth look at how the mobile application can improve:

  • Proactive IT Incident & Problem Management via immediate and complete information capture for detection, prioritization, and correction capabilities
  • Unified Service Level Management to constantly monitor incident and change queues and reassign or reprioritize incidents and tasks at anytime from anywhere
  • Closed Loop Client Management through immediate processing of steps that often stall completion, such as change approvals and change tasks
  • Data Center Optimization through periodic physical inspection process automation using bar code scanning for more accuracy of BMC Solution's predictive capability
  • Compliance with immediate and complete recording of updates to incidents, change requests, work logs, and configuration items

"Column's Borgata Event is an ideal forum to unveil Vettro 360 ITSM with the high profile IT executives, directors, managers and BMC Remedy Service Management users in attendance. We're happy to welcome new technology in the market that helps us achieve our goals of delivering best of breed solutions to our customer base," notes Rob Yario, vice president of Column Technologies. "Vettro 360 ITSM mobile platform augments our overall BMC product offering by mobilizing BMC users."

About Vettro

Vettro is the preferred mobile application provider of Global 2000 businesses. Geared to the execution-oriented needs of today's mobile worker, the award winning Vettro 360 suite of applications make it easy for workers to do a better job faster, wherever they are. Backed by premier carrier, device, and Independent Software Vendor partners, Vettro's suite of mobile applications keeps field service, IT helpdesk, pickup and delivery, and sales workers stay productive at close to 300 leading enterprises including Bell Mobility, Carillion, Carey Limousines, Cigna, Clemson University, Cytyc, General Electric, Honeywell, Mac-Gray, Merrill Lynch, SuperShuttle, and YRC Worldwide. For more information, visit http://www.vettro.com.

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners.


# # #

 

 

Home | About Vettro | Contact Us | Customer Support

Copyright © 2006 Vettro Corp. All rights reserved.