Vancouver – BMC UserWorld – October 30, 2007 – Vettro (www.vettro.com), the global leader in mobile on-demand business applications, today announced a free trial program to allow IT field service organizations, media and analysts to demo IT service management (ITSM) mobile solutions for the BMC Software Remedy Action Request System (ARS) on BlackBerry® smartphones. Announced at BMC Software’s UserWorld (www.bmc.com/userworld/vancouver), conference attendees can visit the Vettro booth and see Vettro 360 ITSM in action, connected to a live BMC Remedy ARS environment for an end-to-end experience. Those interested in a first-hand experience of the solution will be offered a no-risk, 30-day trial of Vettro’s Incident Management demo. Online sign-ups are also available at: www.vettro.com/itsm/free_trial_n2.html.
Details of the trial program:
- By signing up for a 30-day trial of the Vettro 360 ITSM demo on a BlackBerry smartphone supplied by Vettro, users agree to a one-hour training and consultation session with a Vettro product expert.
- Corporate trial participants currently using BMC Remedy ARS and are looking to research or evaluate mobile solutions for IT Service Management are eligible.
- The 30-day trial includes the Vettro 360 ITSM demo installed on a BlackBerry smartphone with 30 days of voice and data service.
- There are up to three trial participants eligible per company; Vettro reserves the right to qualify trial participants.
Vettro 360 ITSM for BMC Remedy provides incident and problem management capabilities optimized for all major wireless devices, equipping service management technicians with real-time response, prioritization, and correction capabilities. IT managers utilize the application to continuously monitor queues and reassign or reprioritize incidents and tasks directly from the mobile device.
*Data services provided via BlackBerry® Internet Service.
About Vettro Vettro is the preferred mobile application provider of Global 2000 businesses. The company’s Vettro 360 mobile application core provides enterprises with a highly configurable application architecture that combines the benefits of a single, standards-based mobile platform with rapidly deployable workflow-focused applications. Backed by premier carrier, device, and Independent Software Vendor partners, Vettro's suite of mobile applications keeps field service, IT helpdesk, pickup and delivery, and sales workers stay productive at close to 300 leading enterprises including Bell Mobility, Carillion, Carey Limousines, Cigna, Clemson University, Cytyc, General Electric, Honeywell, SuperShuttle, and YRC Worldwide. For more information, visit http://www.vettro.com.
Copyright © 2007 Vettro Corp. All rights reserved.
BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. All other trademarks or registered trademarks are the property of their respective owners.