V360 for BMC Remedy adds significant manpower to your IT operations
by delivering industry leading features and a low total cost of ownership
with a 100% on-demand infrastructure.
Featured Benefits
Proactive IT Incident & Problem Management:
Vettro 360 ITSM increases
compliant use of BMC Solution with immediate & complete info capture enables full use of detection, prioritization, and correction capabilities
Unified Service Level Management:
Vettro 360 ITSM increases
level of adherence to SLA's by giving IT managers the ability constantly monitor incident & change queues and to reassign / reprioritize incidents & tasks at anytime from anywhere
Closed Loop Client Management:
Vettro 360 ITSM increases
user satisfaction through immediate processing of steps that often stall completion, e.g., change approvals and change tasks

Data Center Optimization:
Vettro 360 ITSM enhances
accuracy of configuration item data through automation of periodic physical inspection process using bar code scanning enables more accuracy with predictive capability of BMC Solution
Compliance:
Vettro 360 ITSM increases
compliance with immediate & complete recording of updates to incidents, change requests, work logs, and configuration items