V360 for BMC Remedy adds significant manpower to your IT operations by delivering industry leading features and a low total cost of ownership with a 100% on-demand infrastructure.

Featured Benefits

Proactive IT Incident & Problem Management:

Vettro 360 ITSM increases compliant use of BMC Solution with immediate & complete info capture enables full use of detection, prioritization, and correction capabilities

Unified Service Level Management:

Vettro 360 ITSM increases level of adherence to SLA's by giving IT managers the ability constantly monitor incident & change queues and to reassign / reprioritize incidents & tasks at anytime from anywhere

Closed Loop Client Management:

Vettro 360 ITSM increases user satisfaction through immediate processing of steps that often stall completion, e.g., change approvals and change tasks

 

 

Data Center Optimization:

Vettro 360 ITSM enhances accuracy of configuration item data through automation of periodic physical inspection process using bar code scanning enables more accuracy with predictive capability of BMC Solution

Compliance:

Vettro 360 ITSM increases compliance with immediate & complete recording of updates to incidents, change requests, work logs, and configuration items



Vettro Customer Carilion Wins Field Service Award
 

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